Finding Solutions Where Others Only See Challenges
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Network & Server Support
Server & Network Monitoring Server & Network Maintenance Server & Network Security |
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Slash Technology Costs
Managed server and network services from Platinum ITS lower or eliminate the capital costs of purchasing and provisioning server hardware, software
and network resources. We’ll also lower your ongoing operating costs of hiring IT experts to ensure everything’s running at peak performance.
Emergency & Response Time
Platinum ITS guarantees our response time to be within the timeframe outlined in your plan. Once we learn of an issue, we determine if the issue can be
resolved remotely or if an onsite visit is necessary. Either way, we respond in compliance with our promise to keep you up and running around the clock.
Be Certain of Peak Performance
Platinum ITS constantly monitors every functional network component: routers, firewalls, switches, IP-based phone systems, and more. We’re just as
vigilant with critical desktop events and mission-critical applications, antivirus and software patch alerts.
Support You Can Count On
Server and network support are available by phone or live remote control. Our support engineers remotely diagnose and resolve network issues
more than 90% of the time. Onsite support, at any hour, is there whenever it’s needed.
You’re Always Safe & Secure
Platinum ITS monitors and removes spyware, adware and viruses, before they cause damage. We audit patches, ports, passwords and firewalls. We manage
all your assets, track your warranties and service contracts, and provide security updates and software installations.
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© PlatinumITS 2018 | 518.768.4630 | info@platinumits.net | US: Delmar, NY |